Terms of Service
These Terms of Service ("Terms"), together with all policies incorporated by reference herein, constitute a legally binding agreement ("Agreement") between you ("User," "you," or "your") and Diverse Technical Solutions LLC ("Diverse AI," "Company," "we," "us," or "our"), a Texas Limited Liability Company, governing your access to and use of the Diverse AI platform, mobile application, website located at diverseaiapp.com, and all related services, features, content, and functionality (collectively, the "Platform").
BY ACCESSING OR USING THE PLATFORM IN ANY MANNER, INCLUDING BROWSING THE WEBSITE, DOWNLOADING THE APPLICATION, CREATING AN ACCOUNT, OR USING ANY SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND ALL APPLICABLE POLICIES. IF YOU DO NOT AGREE, YOU MUST NOT ACCESS OR USE THE PLATFORM.
These Terms apply to all visitors, users, expert contributors, and any other parties who access or use the Platform in any capacity.
2.1 Age Requirements: You must be at least 18 years of age to use the Platform. By using the Platform, you represent and warrant that you are at least 18 years old. If you are under 18, you are not permitted to use the Platform. Diverse AI does not knowingly collect personal information from individuals under 18 years of age. If we discover that a user is under 18, we will immediately terminate the account and delete all associated data.
2.2 Platform Focus — Women Users: Diverse AI is a platform designed and optimized to serve women — including cisgender women, transgender women, non-binary individuals who identify with or are part of women's communities, and individuals at any point along their gender journey. The Platform is specifically designed to create a safe, supportive, and empowering environment for this user base. Women users enjoy full access to all Platform features, community spaces, AI tools, and expert marketplace services.
2.3 Expert Contributors — Open to All: The Expert Contributor program is open to individuals of all genders. Expert Contributors are professionals who provide services through the Platform to women users and must meet the credentialing, vetting, and conduct standards set forth in Part V of this Agreement.
2.4 Geographic Availability: The Platform is available globally, subject to applicable laws and regulations in your jurisdiction. Certain features may not be available in all regions. You are responsible for ensuring that your use of the Platform complies with all laws applicable in your jurisdiction.
2.5 Account Registration: To access certain features, you must create an account. You agree to: (a) provide accurate, current, and complete information; (b) maintain and promptly update your account information; (c) maintain the security of your account credentials; (d) accept responsibility for all activities that occur under your account; and (e) immediately notify us at [email protected] of any unauthorized use of your account.
3.1 Description of Services: Diverse AI provides a multi-sided marketplace and community platform offering the following core services:
- AI-powered tools and resources tailored to women's professional, health, financial, and personal development needs
- Expert marketplace connecting users with vetted professional contributors across disciplines including health, wellness, finance, legal, career, technology, and other domains
- Community features including discussion forums, anonymous engagement options, peer support networks, and collaborative spaces
- Educational content, workshops, courses, and AI literacy resources
- Professional networking and mentorship connections
- Personalized AI recommendations and insights
3.2 Beta Services: Portions of the Platform may be offered as beta, preview, early access, or evaluation services. Beta services are provided "as is" without warranty of any kind. We reserve the right to modify, limit, suspend, or discontinue beta services at any time without notice or liability.
3.3 Third-Party Services: The Platform may integrate with or link to third-party services, platforms, or content. Diverse AI does not control, endorse, or assume responsibility for any third-party services.
3.4 Service Modifications: Diverse AI reserves the right to modify, suspend, or discontinue any aspect of the Platform at any time, with or without notice. Continued use of the Platform after modifications constitutes acceptance of the updated Terms.
The Platform includes AI-powered conversational features (including, without limitation, "AI Chat") intended for emotional support, information, and navigation within the Platform.
(a) Nature of AI Chat. The conversational AI companion uses generative artificial intelligence. It is not a person, does not provide medical, mental health, legal, financial, or other professional advice, and may produce inaccurate, incomplete, or misleading output. Using AI Chat does not create a physician-patient, attorney-client, therapist-client, or other professional-client relationship.
(b) First-chat disclosure. When you first use AI Chat we may present a short in-app acknowledgment summarizing that: (i) the assistant is AI, not a human; (ii) it is not professional advice; (iii) crisis lines and emergency services should be used in an emergency; and (iv) human experts are available on the Platform.
(c) Human experts. Diverse AI may surface Expert Contributors through AI Chat. Any booking, payment, or professional relationship is between you and the expert; Diverse AI provides marketplace infrastructure as described in Section 5.
Crisis and emergency — do not rely on AI. If you believe you or someone else is in immediate danger, or you are experiencing a mental health emergency, do not rely on AI Chat. Call your local emergency number immediately.
In the United States: call or text 988 (Suicide & Crisis Lifeline) or text HOME to 741741 (Crisis Text Line); for immediate physical danger, call 911.
Outside the United States: find local crisis resources at iasp.info/resources/Crisis_Centres/
4.1 General Standards: You agree to use the Platform only for lawful purposes and in accordance with these Terms.
4.2 Prohibited Conduct: You agree NOT to:
- Use the Platform for any illegal purpose or in violation of any local, state, national, or international law or regulation
- Harass, abuse, threaten, stalk, intimidate, bully, or harm any person, particularly given the Platform's focus on women's safety
- Post, transmit, or share content that is defamatory, obscene, pornographic, violent, hateful, discriminatory, or otherwise objectionable
- Engage in misogyny, sexism, racism, homophobia, transphobia, ableism, ageism, or any other form of discrimination
- Impersonate any person or entity, or falsely represent your affiliation with any person, organization, or credential
- Collect or harvest personal data of other users without explicit consent
- Use automated means (bots, scrapers, crawlers) to access the Platform without written permission
- Introduce malware, viruses, or other harmful code into the Platform
- Attempt to gain unauthorized access to any part of the Platform or its systems
- Use the Platform to send unsolicited communications (spam)
- Use the Platform to solicit personal information from minors or to facilitate harm to minors
- Violate the intellectual property rights of Diverse AI or any third party
- Use the Platform to promote or advertise products or services without Diverse AI's express written consent
4.3 Content Standards: User-generated content must comply with our Community Standards (Part IV). We reserve the right to remove any content that violates these Terms.
4.4 Reporting Violations: If you observe conduct or content that violates these Terms, please report it to [email protected]. We will investigate within 48 hours of receipt.
5.1 Nature of Expert Services: Expert Contributors on the Platform are independent professionals, not employees or agents of Diverse AI. Diverse AI provides the marketplace infrastructure and vetting process but does not directly provide professional services of any kind.
5.2 No Professional-Client Relationship with Diverse AI: NOTHING ON THIS PLATFORM CONSTITUTES OR CREATES A PROFESSIONAL-CLIENT RELATIONSHIP — INCLUDING PHYSICIAN-PATIENT, ATTORNEY-CLIENT, THERAPIST-CLIENT, OR FINANCIAL ADVISOR-CLIENT RELATIONSHIP — BETWEEN YOU AND DIVERSE AI.
Health and Mental Health Disclaimer: Content and services on this Platform are for informational and educational purposes only. They do not constitute medical advice, diagnosis, or treatment. IN CASE OF MEDICAL EMERGENCY, CALL EMERGENCY SERVICES (911 IN THE US) IMMEDIATELY. FOR MENTAL HEALTH CRISIS SUPPORT, CONTACT THE 988 SUICIDE AND CRISIS LIFELINE BY CALLING OR TEXTING 988.
5.4 Financial and Legal Disclaimer: Content and services related to finance, investment, tax, or legal matters are for informational purposes only and do not constitute professional advice. Always consult qualified licensed professionals before making financial, legal, or tax decisions.
5.5 Payment and Refund Terms: Refund requests must be submitted within 48 hours of the scheduled service for cancellations by the user, or within 7 days if the Expert fails to provide the service as described. Refunds are processed within 10 business days to the original payment method.
Your privacy is of paramount importance to Diverse AI. Our comprehensive Privacy Policy (Part II) governs how we collect, use, store, and protect your personal information. Diverse AI complies with GDPR, CCPA/CPRA, India's DPDPA, UAE PDPL, Canada PIPEDA, Australia Privacy Act, UK GDPR, and all other applicable data protection laws globally.
7.1 Anonymous Participation: Diverse AI offers identity-flexible features that allow users to participate in community discussions anonymously or under a chosen username. This feature is designed to protect user safety and encourage open, authentic engagement on sensitive topics. Users who post anonymously retain full control over their content and may remove their own posts at any time. Users may also block other users whose conduct they find objectionable. In-app reporting tools allow users to flag objectionable content directly. Reports are reviewed by our moderation team within 24 hours, with offending content removed and accounts actioned accordingly. To report inappropriate activity directly, contact us at [email protected].
7.2 Limits of Anonymity: While the Platform supports anonymous public-facing participation, Diverse AI maintains internal records linking accounts to registration information as required for safety, fraud prevention, legal compliance, and platform integrity.
7.3 Prohibited Use of Anonymity: Anonymous features may not be used to harass, stalk, or threaten other users; engage in fraud or impersonation; or circumvent account bans or restrictions.
8.1 Diverse AI Intellectual Property: The Platform and all its content, features, functionality, design, software, algorithms, trademarks, service marks, logos, and trade names are owned by Diverse AI or its licensors and are protected by applicable intellectual property laws.
8.2 Limited License to Users: Subject to these Terms, Diverse AI grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal, non-commercial purposes.
8.3 User Content License: By submitting content to the Platform, you grant Diverse AI a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display your User Content in connection with the Platform and Diverse AI's business operations, including for marketing, product improvement, and AI model training purposes.
8.5 DMCA and Copyright Infringement: If you believe any content on the Platform infringes your copyright, please submit a DMCA takedown notice to [email protected]. We will respond to valid DMCA notices within 72 hours.
Disclaimer of Warranties: THE PLATFORM IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. DIVERSE AI DOES NOT WARRANT THAT THE PLATFORM WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
Limitation of Liability: IN NO EVENT SHALL DIVERSE AI'S TOTAL AGGREGATE LIABILITY EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO DIVERSE AI IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) ONE HUNDRED US DOLLARS ($100.00).
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Diverse AI, its affiliates, subsidiaries, officers, directors, employees, agents, licensors, service providers, and Expert Contributors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to your violation of these Terms, your User Content, your use of the Platform, or your violation of applicable law.
11.1 Termination by You: You may terminate your account at any time by contacting [email protected] or using the account deletion feature in the Platform settings.
11.2 Termination or Suspension by Diverse AI: We reserve the right to suspend or terminate your access to the Platform, with or without notice, for any reason, including violation of these Terms, harmful conduct, or requests by law enforcement. In cases involving safety threats to women users, termination may be immediate and permanent.
11.3 Effect of Termination: Upon termination, your license to use the Platform immediately ceases. Sections that by their nature should survive termination — including intellectual property, disclaimers, indemnification, limitation of liability, and dispute resolution — shall survive.
12.1 Informal Resolution: Before initiating formal dispute proceedings, you agree to first attempt to resolve any dispute informally by contacting Diverse AI at [email protected]. We will make good-faith efforts to resolve the dispute within 30 days of receipt.
12.2 Binding Arbitration: If informal resolution fails, any dispute shall be finally resolved by binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules. The arbitration shall be conducted in Houston, Texas, USA, or by videoconference.
Class Action Waiver: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOU WAIVE ANY RIGHT TO PARTICIPATE IN OR BRING CLASS ACTION LITIGATION, MULTI-PLAINTIFF LITIGATION, MASS ACTION LITIGATION, OR CONSOLIDATED ARBITRATION PROCEEDINGS AGAINST DIVERSE AI.
12.5 Governing Law: These Terms shall be governed by the laws of the State of Texas, USA, without regard to conflict of law principles.
12.6 EU and UK Users: Mandatory consumer protection laws of your country of residence may apply and cannot be waived by contract. EU/UK users may also contact the relevant data protection authority.
13.1 Entire Agreement: These Terms, together with the Privacy Policy, Cookie Policy, Community Standards, Expert Contributor Terms, and Accessibility & AI Ethics Policy, constitute the entire agreement between you and Diverse AI with respect to the Platform.
13.2 Severability: If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
13.3 Waiver: Diverse AI's failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
13.4 Force Majeure: Diverse AI shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including natural disasters, acts of government, pandemic, cyberattacks, or internet infrastructure failures.
13.7 Updates to Terms: We may update these Terms from time to time. We will notify registered users of material changes by email or in-Platform notification at least 30 days before the changes take effect. Continued use after the effective date constitutes acceptance.
Privacy Policy
Diverse AI is built on the principle that women's data belongs to women. We collect only what is necessary, protect it with industry-leading security, and never sell your personal information to third parties. This Privacy Policy is drafted in compliance with GDPR, CCPA/CPRA, India DPDPA, UAE PDPL, Canada PIPEDA, Australia Privacy Act, Brazil LGPD, South Africa POPIA, and all other applicable global data protection frameworks.
P1.1 Information You Provide:
- Account registration: name (or chosen display name), email address, password, date of birth, gender identity (optional)
- Profile information: professional background, photo, bio, areas of interest, location (city/country level)
- Content: messages, posts, forum contributions, reviews, feedback, survey responses
- Transaction data: payment method details processed by PCI-DSS compliant payment processors — Diverse AI does not store full payment card numbers
- Communications: emails, support tickets, and other correspondence with Diverse AI
- Identity verification: for Expert Contributors, professional credentials, government-issued ID, and licenses
- Certain profile fields — including address, zip/postal code, and emergency contact information — are optional and not required to access core platform features. If you choose to provide emergency contact information (name, phone number), this data is stored securely and used only for urgent safety situations. By adding an emergency contact, you confirm that the individual is aware and has consented to having their contact details stored on the Platform.
P1.2 Information Collected Automatically:
- Device and technical data: IP address, device type, operating system, browser type, mobile network information
- Usage data: pages viewed, features used, session duration, click patterns, search queries within the Platform
- Location data: general location derived from IP address; precise GPS location only with your explicit consent
- Cookies and tracking technologies: as described in our Cookie Policy (Part III)
- Log data: access logs, error logs, and security logs
P1.3 Sensitive Personal Information: The Platform may involve the collection of sensitive personal information, including: health and wellness information; mental health information; financial information; and information about gender identity, sexual orientation, or other protected characteristics shared voluntarily. We treat all such information with heightened protection and process it only with explicit consent or as strictly necessary for the service you request.
P2.1 Lawful Bases for Processing (GDPR/UK GDPR):
| Lawful Basis | Purpose |
|---|---|
| Performance of Contract | Account creation, service delivery, payments, expert matching |
| Legitimate Interests | Platform security, fraud prevention, analytics, service improvement |
| Consent | Marketing communications, sensitive data processing, cookies, AI training |
| Legal Obligation | Tax records, law enforcement compliance, regulatory requirements |
| Vital Interests | Emergency safety situations |
P2.2 AI Model Training: Diverse AI may use de-identified, aggregated, or anonymized user data to train, improve, and evaluate AI models. We will not use identifiable personal data for AI model training without your explicit consent. You may opt out by contacting [email protected].
We Do Not Sell Your Personal Data. DIVERSE AI DOES NOT SELL, RENT, OR TRADE YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR THEIR MARKETING PURPOSES. This commitment applies globally, including as required under the CCPA/CPRA "Do Not Sell or Share" provisions.
P3.2 Service Providers: We share data with trusted third-party service providers who assist us in operating the Platform, subject to strict data processing agreements. These include: cloud hosting providers, payment processors, identity verification services, analytics providers, customer support tools, and cybersecurity services.
P3.3 Expert Contributors: When you book or communicate with an Expert Contributor, relevant information necessary to facilitate the session will be shared with that Expert. Expert Contributors are bound by confidentiality obligations in their Contributor Agreements.
P3.4 Legal Requirements and Safety: We may disclose your information where we reasonably believe disclosure is required to comply with applicable law, enforce our Terms, protect the safety of users, prevent fraud, or respond to government or law enforcement requests.
P3.5 Third-Party AI Service Providers:
What data is sent: When you use AI-powered features (AI chat, expert matching, recommendations), the text inputs and queries you type are transmitted to a third-party AI provider. Your name, email, payment details, and profile information are never transmitted.
Who it is sent to: DiverseAI currently utilises LLMs provided by the following third-party AI providers:
Anthropic, Inc. — https://www.anthropic.com/privacy
OpenAI, LLC — https://openai.com/privacy
We have contractual agreements with both Anthropic and OpenAI prohibiting use of your data to train their models. Both providers offer data protection standards equal to or greater than those applied by DiverseAI.
Why: Data is transmitted solely to generate your AI response. It is not used for any other purpose.
Your consent: Users are asked to grant permission before AI features are activated and may withdraw consent at any time via Settings → Privacy → AI Data Sharing.
Model training: We have contractual agreements with Anthropic prohibiting use of your data to train their models.
Encryption: All transmissions are encrypted using TLS 1.2 or greater
Equal protection: Anthropic provides data protection standards equal to or greater than those applied by DiverseAI.
| Right | Description |
|---|---|
| Access | Request a copy of personal data we hold about you |
| Correction / Rectification | Correct inaccurate or incomplete personal data |
| Deletion / Erasure | Request deletion of your personal data (subject to legal exceptions) |
| Portability | Receive your data in a structured, machine-readable format |
| Restriction | Restrict processing of your data in certain circumstances |
| Object | Object to processing based on legitimate interests or direct marketing |
| Withdraw Consent | Withdraw consent at any time where processing is consent-based |
| Non-Discrimination | Exercise your rights without receiving discriminatory treatment (CCPA) |
| Opt-Out of Sale/Sharing | Opt out of data sale or sharing for cross-context advertising (CCPA/CPRA) |
| Automated Decision-Making | Object to decisions made solely by automated means (GDPR) |
| Nomination | Nominate another to exercise rights on your behalf (India DPDPA) |
To exercise any of these rights, contact [email protected] or use the privacy controls in your account settings. We will respond within the timeframe required by applicable law (typically 30 days for GDPR; 45 days for CCPA).
Diverse AI employs comprehensive technical and organizational security measures including:
- Encryption of data in transit using TLS 1.3 or higher
- Encryption of data at rest using AES-256
- Zero-knowledge architecture for sensitive community content where feasible
- Multi-factor authentication for account access
- Regular penetration testing and security audits by independent third parties
- Strict role-based access controls and the principle of least privilege
- Employee security training and background checks
- Incident response and breach notification procedures
| Data Category | Retention Period |
|---|---|
| Account data | Duration of account + 30 days after deletion request |
| Transaction records | 7 years (tax and legal compliance) |
| Community posts / content | Until deleted or 2 years after account termination |
| Support communications | 3 years from last interaction |
| Security logs | 1 year |
| Anonymized analytics data | Indefinitely (no personal identifiers retained) |
| Expert credential records | 7 years (regulatory compliance) |
Diverse AI is based in the United States. We ensure all international transfers comply with applicable law through:
- Standard Contractual Clauses (SCCs) approved by the European Commission for EU/UK transfers
- Adequacy decisions where applicable
- Additional safeguards such as data minimization and encryption for high-risk transfers
- Compliance with India's cross-border transfer provisions under DPDPA
- Compliance with the UAE's data localization and transfer requirements under the PDPL
The Platform is not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a person under 18 without verified parental consent, we will take immediate steps to delete such information and terminate the associated account. Contact [email protected] immediately if you believe a minor has provided us personal information.
Cookie Policy
Cookies are small text files placed on your device when you visit a website or use an application. We also use similar technologies including web beacons, pixels, local storage, and SDKs (collectively referred to as "cookies" in this policy).
| Cookie Type | Purpose & Details |
|---|---|
| Strictly Necessary | Essential for Platform operation: authentication, security, load balancing, session management. Cannot be disabled. |
| Functional / Preference | Remember your preferences: language, display settings, notification choices. Disabled by default, enabled with consent. |
| Analytics / Performance | Understand usage patterns to improve the Platform. Data is aggregated and anonymized where possible. Disabled by default. |
| Marketing / Targeting | Deliver relevant communications and measure marketing effectiveness. Always disabled by default; explicit opt-in required. |
| AI Personalization | Power AI-driven recommendations. Disabled by default; enabled with consent. |
When you first access the Platform, you will be presented with a cookie consent banner that allows you to accept all, reject non-essential, or customize your cookie preferences. You can change your preferences at any time through the Cookie Settings accessible in the Platform footer and app settings.
Some cookies are placed by third-party services that appear on our pages, such as analytics providers (e.g., Google Analytics with IP anonymization enabled), social media plugins, and payment processors. We list all third-party cookie providers in our Cookie Consent Management Platform and update this list quarterly.
Some browsers offer a "Do Not Track" (DNT) feature. Because there is no universal standard for how DNT signals should be handled, our Platform does not currently alter its behavior in response to DNT signals. California users may exercise equivalent rights under the CCPA.
Community Standards & Safety Policy
Diverse AI exists to create a genuinely safe space for women. These Community Standards reflect that core purpose. Violations may result in content removal, account suspension, or permanent termination. We take safety reports seriously and commit to fair, transparent enforcement.
The Diverse AI community is founded on respect, empowerment, authenticity, inclusion, and safety. We celebrate women's diversity — of race, ethnicity, nationality, religion, sexual orientation, gender identity, disability, age, body size, socioeconomic background, and lived experience. We expect all participants to uphold these values in every interaction.
The following conduct will result in immediate and permanent account termination with no appeal:
- Sexual harassment, sexual coercion, or any non-consensual sexual conduct toward any Platform participant
- Stalking, credible threats of violence, or threats targeting an individual's safety
- Sharing non-consensual intimate images (NCII) or any content that sexualizes individuals without consent
- Targeting users with coordinated harassment campaigns
- Any conduct that facilitates harm to minors, including grooming, exploitation, or sharing illegal content
- Doxxing: exposing private personal information of any individual to facilitate harm
- Hate speech targeting individuals or groups based on protected characteristics
- Impersonating Diverse AI staff, safety personnel, or emergency services
As a platform centered on women's wellbeing, we implement additional safety measures:
- Dedicated safety reporting pathway at [email protected] with 24-hour response commitment
- Trained safety review team with expertise in gender-based violence and online harassment
- Emergency resource integration: crisis hotlines displayed contextually where relevant
- Proactive content moderation using AI-assisted detection with human review for sensitive reports
- Partner relationships with women's safety organizations for specialist escalation
- Zero tolerance for gender-based harassment, misogynistic content, and content that undermines women's autonomy
- Protective measures for anonymous users, including anonymization of reports to prevent retaliation
When content is reported or flagged, our process is:
- Initial review by automated moderation systems within 1 hour of report
- Human moderator review within 24 hours for reports involving potential harassment, threats, or safety issues
- Decision: no action / content warning / content removal / account restriction / account suspension / permanent ban
- Notification to reporting user and subject user of outcome (where lawful)
- Appeal process: users may appeal moderation decisions within 14 days by contacting [email protected]
- Escalation to law enforcement where conduct constitutes a credible criminal threat
In addition to platform moderation, users have the following tools available at all times::
- Remove their own posts and content from the platform
- Block any user to prevent further interaction
- Flag or report any post, comment, or user through in-app tools
- Contact the safety team directly at [email protected]
Diverse AI commits to acting on all objectionable content reports within 24 hours — removing flagged content and suspending or permanently banning users who violate community standards.
Discussions about mental health, self-harm, eating disorders, domestic violence, sexual assault, and other sensitive topics are permitted within our community given the Platform's support mission. When engaging with these topics, content must:
- Be supportive, not instructional regarding harmful behaviors
- Not glorify, romanticize, or encourage self-harm or disordered behaviors
- Include content warnings where appropriate
- Follow suicide/self-harm safe messaging guidelines (based on WHO and AFSP frameworks)
Expert Contributor Terms
EC1.1 Independent Contractor Relationship: Expert Contributors are independent contractors, not employees, agents, partners, or joint venturers of Diverse AI. Expert Contributors are solely responsible for their own taxes, insurance, professional licensing compliance, and professional liability. Expert Contributors must maintain professional liability insurance at levels appropriate to their field throughout their engagement with the Platform.
EC1.2 Non-Exclusivity: The relationship between Expert Contributors and Diverse AI is non-exclusive. Expert Contributors may provide services to other platforms and clients during their engagement with Diverse AI, provided such activities do not violate any confidentiality obligations or non-solicitation provisions herein.
EC2.1 Eligibility Requirements: To qualify as an Expert Contributor, applicants must:
- Be at least 18 years of age
- Possess verifiable professional credentials, licenses, or demonstrated expertise in their stated field
- Pass Diverse AI's identity verification process
- Have no relevant criminal convictions (background checks conducted by third-party provider with consent)
- Agree to all Expert Contributor Terms, General Terms of Service, and incorporated policies
- Maintain a valid payment method for receiving compensation
EC2.2 Vetting Process: All Expert Contributors undergo identity verification, professional credential verification, background screening, review of professional history and public records, and an onboarding interview. Diverse AI reserves the right to reject any application at its sole discretion.
EC2.3 Ongoing Compliance: Expert Contributors must maintain current credentials and promptly notify Diverse AI of any changes to licensure status, disciplinary actions, or material changes to professional background.
Expert Contributors agree to:
- Provide services with professional competence, care, and in accordance with the standards of their profession
- Maintain strict confidentiality regarding user information and session content
- Not record sessions or retain personal user data beyond what is necessary for the session
- Treat all users with dignity, respect, and cultural sensitivity
- Not engage in any form of discrimination, harassment, or boundary violations with users
- Disclose any conflicts of interest
- Not solicit users to engage in services outside the Platform in order to circumvent Platform fees
- Comply with all applicable professional licensing requirements and ethical codes
EC4.1 Commission Structure: Diverse AI charges a platform commission of twenty percent (20%) on all session fees booked through the Platform. Expert Contributors retain eighty percent (80%) of all session fees. This commission compensates Diverse AI for platform infrastructure, payment processing, marketing, user acquisition, vetting services, and trust and safety operations.
EC4.2 Payment Schedule: Diverse AI will remit earned fees to Expert Contributors within fifteen (15) business days following the end of each calendar month, subject to minimum payout thresholds and completion of required tax documentation.
EC4.3 Tax Obligations: Expert Contributors are solely responsible for all taxes arising from their earnings on the Platform. Diverse AI will issue IRS Form 1099-NEC (or equivalent international tax documentation) to eligible Contributors as required by law.
EC5.1 Expert-Owned Content: Expert Contributors retain ownership of all original content, methodologies, and materials they create prior to or independently of their engagement with Diverse AI.
EC5.2 Platform License: By listing on the Platform, Expert Contributors grant Diverse AI a non-exclusive, worldwide, royalty-free license to display their name, credentials, profile photo, biography, service listings, and aggregated reviews for the purpose of operating and marketing the Platform.
EC6.1 Confidentiality: Expert Contributors must maintain strict confidentiality of all user information, Platform proprietary information, algorithms, and business processes. Confidentiality obligations survive termination of the Expert Contributor relationship for a period of three (3) years.
EC6.2 Non-Solicitation: During the term of engagement and for twelve (12) months following termination, Expert Contributors agree not to directly solicit Diverse AI users whom they first connected with through the Platform to engage in services outside the Platform.
EC7.1 No endorsement by AI: The Platform may display Expert Contributors to users through AI Chat, search, rankings, or other algorithmic features. Such surfacing is informational and for discovery only. It does not constitute a professional referral, endorsement, or guarantee of fit by Diverse AI. You remain solely responsible for your professional conduct, scope of practice, and independent professional judgment.
EC7.2 No guaranteed visibility or ranking: Diverse AI does not guarantee any minimum number of impressions, profile views, inquiries, or bookings. Ranking and suggestion logic may change at any time.
EC7.3 Accurate profiles and credentials: You must keep your profile, credentials, specialties, availability, pricing, and descriptions accurate and current. Material misrepresentation or failure to maintain credentials is grounds for suspension or removal.
EC7.5 Safety and crisis processes: You understand that the Platform may operate safety- or crisis-related processes for users. Those processes do not replace your own obligations under law and professional ethics, including duties regarding imminent harm, mandatory reporting, or emergency response.
Accessibility & AI Ethics Policy
Diverse AI is committed to ensuring that the Platform is accessible to all users, including those with disabilities. We target compliance with WCAG 2.1 Level AA standards and applicable accessibility law, including the ADA, Section 508, the EU Web Accessibility Directive, the UK Equality Act 2010, and equivalent international standards.
If you encounter accessibility barriers on our Platform, please contact us at [email protected]. We commit to responding to accessibility concerns within 5 business days.
AE2.1 Fairness and Non-Discrimination: We are committed to identifying and mitigating bias in our AI systems with respect to race, ethnicity, gender identity, sexual orientation, disability, age, and other protected characteristics. We conduct regular algorithmic audits and work with diverse advisory communities to evaluate fairness.
AE2.2 Transparency: When significant decisions affecting you are made by automated systems, we will inform you that automated processing was involved and provide a mechanism to request human review of decisions that materially affect you.
AE2.3 Human Oversight: All AI-assisted moderation decisions that result in account restriction or termination are subject to human review. AI tools are designed to support Expert Contributors and users, not to replace professional judgment in health, legal, or financial matters.
AE2.4 Privacy by Design: AI features are built with privacy by design and default: data minimization, purpose limitation, and security are embedded from initial design. We conduct Data Protection Impact Assessments (DPIAs) for all high-risk AI processing activities as required under GDPR Article 35.
AE2.5 Safety: AI features are tested for safety before deployment, including adversarial testing for harmful outputs. AI-generated content is clearly labeled where it may be confused with human expert advice. Our AI systems are not deployed as substitutes for licensed professional advice.
AE2.6 Compliance with Emerging AI Regulation: Diverse AI monitors and proactively prepares for compliance with emerging AI-specific regulation globally, including the EU AI Act (effective 2026), US Executive Orders on AI safety, and emerging AI governance frameworks in India, UAE, and other key markets.
Diverse AI does not use manipulative design patterns ("dark patterns") intended to exploit user psychology, create compulsive usage, or undermine informed decision-making. We do not use infinite scroll, artificially engineered social pressure, or hidden subscription traps. Our commitment to women's wellbeing extends to the design of the Platform itself.
Effective Date & Contact Information
Houston, Texas, USA
This document was drafted to reflect compliance with global data protection and consumer protection frameworks as of April 7, 2026. It is intended as a comprehensive legal foundation and should be reviewed by qualified legal counsel admitted in your operating jurisdictions before publication. Diverse Technical Solutions LLC retains all rights in this document.