These Terms of Service (“Terms”), together with all policies incorporated by reference herein, constitute a legally binding agreement (“Agreement”) between you (“User,” “you,” or “your”) and Diverse Technical Solutions LLC (“Diverse AI,” “Company,” “we,” “us,” or “our”), a Texas Limited Liability Company, governing your access to and use of the Diverse AI platform, mobile application, website located at diverseaiapp.com, and all related services, features, content, and functionality (collectively, the “Platform”).

These Terms apply to all visitors, users, expert contributors, and any other parties who access or use the Platform in any capacity.

You must be at least 18 years of age to use the Platform. By using the Platform, you represent and warrant that you are at least 18 years old. If you are under 18, you are not permitted to use the Platform. In jurisdictions where the age of majority exceeds 18 years, you must have reached the age of majority in your jurisdiction. Diverse AI does not knowingly collect personal information from individuals under 18 years of age. If we discover that a user is under 18, we will immediately terminate the account and delete all associated data.

Diverse AI is a platform designed and optimized to serve women — including cisgender women, transgender women, non-binary individuals who identify with or are part of women’s communities, and individuals at any point along their gender journey. The Platform is specifically designed to create a safe, supportive, and empowering environment for this user base.

Women users enjoy full access to all Platform features, community spaces, AI tools, and expert marketplace services.

The Expert Contributor program is open to individuals of all genders, including but not limited to women, men, non-binary, genderqueer, genderfluid, agender, and any other gender identity. Expert Contributors are professionals who provide services through the Platform to women users and must meet the credentialing, vetting, and conduct standards set forth in Part V of this Agreement. Expert status is determined by professional qualifications and conduct, not by gender identity.

The Platform is available globally, subject to applicable laws and regulations in your jurisdiction. Certain features may not be available in all regions. You are responsible for ensuring that your use of the Platform complies with all laws applicable in your jurisdiction.

To access certain features, you must create an account. You agree to: (a) provide accurate, current, and complete information; (b) maintain and promptly update your account information; (c) maintain the security of your account credentials; (d) accept responsibility for all activities that occur under your account; and (e) immediately notify us at [email protected] of any unauthorized use of your account.

Diverse AI provides a multi-sided marketplace and community platform offering the following core services:

• AI-powered tools and resources tailored to women’s professional, health, financial, and personal development needs
• Expert marketplace connecting users with vetted professional contributors across disciplines including health, wellness, finance, legal, career, technology, and other domains
• Community features including discussion forums, anonymous engagement options, peer support networks, and collaborative spaces
• Educational content, workshops, courses, and AI literacy resources
• Professional networking and mentorship connections
• Personalized AI recommendations and insights

Portions of the Platform may be offered as beta, preview, early access, or evaluation services. Beta services are provided “as is” without warranty of any kind. We reserve the right to modify, limit, suspend, or discontinue beta services at any time without notice or liability.

The Platform may integrate with or link to third-party services, platforms, or content. Diverse AI does not control, endorse, or assume responsibility for any third-party services. Your use of third-party services is governed by those parties’ terms and privacy policies. We encourage you to review third-party terms before use.

Diverse AI reserves the right to modify, suspend, or discontinue any aspect of the Platform at any time, with or without notice. We will use commercially reasonable efforts to provide advance notice of material changes. Continued use of the Platform after modifications constitutes acceptance of the updated Terms.

You agree to use the Platform only for lawful purposes and in accordance with these Terms. You are solely responsible for all content you post, share, upload, or transmit through the Platform.

You agree NOT to:

• Use the Platform for any illegal purpose or in violation of any local, state, national, or international law or regulation
• Harass, abuse, threaten, stalk, intimidate, bully, or harm any person, particularly given the Platform’s focus on women’s safety
• Post, transmit, or share content that is defamatory, obscene, pornographic, violent, hateful, discriminatory, or otherwise objectionable
• Engage in misogyny, sexism, racism, homophobia, transphobia, ableism, ageism, or any other form of discrimination
• Impersonate any person or entity, or falsely represent your affiliation with any person, organization, or credential
• Collect or harvest personal data of other users without explicit consent
• Use automated means (bots, scrapers, crawlers) to access the Platform without written permission
• Introduce malware, viruses, or other harmful code into the Platform
• Attempt to gain unauthorized access to any part of the Platform or its systems
• Circumvent, disable, or interfere with security features of the Platform
• Use the Platform to send unsolicited communications (spam)
• Engage in any conduct that restricts or inhibits any other person’s use or enjoyment of the Platform
• Use the Platform to solicit personal information from minors or to facilitate harm to minors
• Violate the intellectual property rights of Diverse AI or any third party
• Engage in market manipulation, fraudulent transactions, or any deceptive practices
• Use the Platform to promote or advertise products or services without Diverse AI’s express written consent

User-generated content must comply with our Community Standards (Part IV). We reserve the right to remove any content that violates these Terms, Community Standards, or that we determine in our sole discretion is harmful, offensive, or inconsistent with the Platform’s mission.

If you observe conduct or content that violates these Terms, please report it to [email protected]. We take all reports seriously and will investigate within 48 hours of receipt. Retaliation against users who make good-faith reports is strictly prohibited and will result in immediate account termination.

Expert Contributors on the Platform are independent professionals, not employees or agents of Diverse AI. Diverse AI provides the marketplace infrastructure and vetting process but does not directly provide professional services of any kind. Any services rendered are between the user and the Expert Contributor directly.

IMPORTANT: Content and services on this Platform, including those provided by health and wellness Expert Contributors, are for informational and educational purposes only. They do not constitute medical advice, diagnosis, or treatment. Always seek the advice of your physician, mental health professional, or other qualified health provider with any questions you may have regarding a medical or mental health condition. Never disregard professional medical advice or delay in seeking it because of something you have read or received on this Platform.

Content and services related to finance, investment, tax, or legal matters are for informational purposes only and do not constitute financial advice, investment advice, tax advice, or legal advice. Diverse AI does not provide legal or financial services. Always consult qualified licensed professionals before making financial, legal, or tax decisions.

Platform services and Expert Contributor sessions may be offered at no cost or for a fee. Fees, if applicable, are displayed at the time of booking. By completing a purchase, you authorize Diverse AI to charge the applicable amount. Refund requests must be submitted within 48 hours of the scheduled service for cancellations by the user, or within 7 days if the Expert fails to provide the service as described. Refunds are processed within 10 business days to the original payment method. All payments are processed by third-party payment processors subject to their own terms.

Your privacy is of paramount importance to Diverse AI. Our comprehensive Privacy Policy (Part II) governs how we collect, use, store, and protect your personal information. By using the Platform, you consent to our data practices as described in the Privacy Policy. Given the sensitive nature of information shared on this Platform, we employ industry-leading security measures and design our data practices with women’s safety and privacy as core principles.

Diverse AI complies with the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), India’s Digital Personal Data Protection Act (DPDPA), the Personal Data Protection Law (PDPL) of the UAE and Gulf states, Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Australia’s Privacy Act, the UK General Data Protection Regulation (UK GDPR), and all other applicable data protection laws globally.

Diverse AI offers identity-flexible features that allow users to participate in community discussions and certain platform activities anonymously or under a chosen username, without disclosing their real identity. This feature is designed to protect user safety and encourage open, authentic engagement, particularly on sensitive topics.

While the Platform supports anonymous public-facing participation, Diverse AI maintains internal records linking accounts to registration information as required for safety, fraud prevention, legal compliance, and platform integrity. Anonymity is not absolute — in response to valid legal process, credible safety threats, or investigation of serious Terms violations, we may disclose identifying information as described in our Privacy Policy.

Anonymous features may not be used to: harass, stalk, or threaten other users; engage in fraud or impersonation; circumvent account bans or restrictions; or violate any provision of these Terms. Abuse of anonymity features will result in immediate account termination.

The Platform and all its content, features, functionality, design, software, algorithms, trademarks, service marks, logos, and trade names are owned by Diverse AI or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws of the United States and internationally. The Diverse AI name, logo, and brand are trademarks of Diverse Technical Solutions LLC.

Subject to these Terms, Diverse AI grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Platform for your personal, non-commercial purposes. This license does not include the right to: sublicense, modify, copy, sell, or resell any Platform content; use data mining or similar data gathering methods; frame or mirror the Platform; or use Platform content for commercial purposes without written consent.

By submitting, posting, or uploading any content to the Platform (“User Content”), you grant Diverse AI a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, distribute, prepare derivative works of, display, and perform your User Content in connection with the Platform and Diverse AI’s business operations, including for marketing, product improvement, and AI model training purposes (consistent with our Privacy Policy).

You represent and warrant that: (a) you own or have the right to post all User Content; (b) your User Content does not infringe any third party’s intellectual property, privacy, or other rights; and (c) your User Content complies with these Terms and all applicable laws.

Diverse AI respects intellectual property rights and expects users to do the same. If you believe any content on the Platform infringes your copyright, please submit a DMCA takedown notice to [email protected] with: (a) your signature; (b) identification of the copyrighted work; (c) identification of the infringing material and its location; (d) your contact information; (e) a statement of good faith belief; and (f) a statement of accuracy under penalty of perjury. We will respond to valid DMCA notices within 72 hours.

The limitations of liability set out in this Section reflect a reasonable and proportionate allocation of risk and are an essential element of the basis of the bargain between you and Diverse AI. Diverse AI would not be able to provide the Platform without these limitations.

Some jurisdictions do not allow the exclusion of certain warranties or the limitation or exclusion of liability for certain damages. If you are in such a jurisdiction, the above exclusions and limitations apply to the maximum extent permitted by applicable law. Nothing in these Terms limits Diverse AI’s liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by applicable law.

To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Diverse AI, its affiliates, subsidiaries, officers, directors, employees, agents, licensors, service providers, and Expert Contributors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to: (a) your violation of these Terms; (b) your User Content; (c) your use of the Platform; (d) your violation of any third party’s rights; or (e) your violation of applicable law.

You may terminate your account at any time by contacting [email protected] or using the account deletion feature in the Platform settings. Termination does not entitle you to any refund of fees paid except as provided in our refund policy.

We reserve the right to suspend or terminate your access to the Platform, with or without notice, for any reason, including: (a) violation of these Terms or any incorporated policy; (b) conduct we determine is harmful to other users, Expert Contributors, or Diverse AI; (c) requests by law enforcement or government authorities; (d) extended inactivity; or (e) discontinuation of the Platform. In cases of serious violations, particularly those involving safety threats to women users, termination may be immediate and permanent.

Upon termination, your license to use the Platform immediately ceases. Diverse AI may delete your account data consistent with our Privacy Policy and data retention schedules. Sections that by their nature should survive termination — including intellectual property, disclaimers, indemnification, limitation of liability, and dispute resolution — shall survive.

Before initiating formal dispute proceedings, you agree to first attempt to resolve any dispute informally by contacting Diverse AI at [email protected]. We will make good-faith efforts to resolve the dispute within 30 days of receipt.

If informal resolution fails, any dispute, controversy, or claim arising out of or relating to these Terms, the Platform, or the relationship between you and Diverse AI shall be finally resolved by binding individual arbitration administered by JAMS (or its successor) under its Streamlined Arbitration Rules and Procedures, except as modified by these Terms. The arbitration shall be conducted in Houston, Texas, USA, or by videoconference. The arbitrator shall have authority to grant any remedy available in court. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

Notwithstanding the above, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm while arbitration proceeds. Claims within the jurisdiction of small claims courts may be brought in such courts without arbitration.

These Terms shall be governed by the laws of the State of Texas, USA, without regard to conflict of law principles, except where superseded by mandatory applicable law in your jurisdiction.

If you are located in the European Union or United Kingdom, mandatory consumer protection laws of your country of residence may apply and cannot be waived by contract. Nothing in these Terms affects your rights under mandatory consumer protection law. EU/UK users may also contact the relevant data protection authority and may have the right to bring disputes before courts in their country of residence.

If you access the Platform from outside the United States, you do so at your own initiative and are responsible for compliance with all local laws. Diverse AI makes no representation that the Platform is appropriate or available in all countries.

These Terms, together with the Privacy Policy, Cookie Policy, Community Standards, Expert Contributor Terms, and Accessibility & AI Ethics Policy incorporated herein by reference, constitute the entire agreement between you and Diverse AI with respect to the Platform.

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

Diverse AI’s failure to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.

Diverse AI shall not be liable for any failure or delay in performance due to causes beyond its reasonable control, including natural disasters, acts of government, labor disputes, pandemic, cyberattacks, or internet infrastructure failures.

You may not assign or transfer these Terms or any rights hereunder without Diverse AI’s prior written consent. Diverse AI may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of its assets.

For questions about these Terms: [email protected]. For urgent safety concerns: [email protected]. For data privacy inquiries: [email protected].

We may update these Terms from time to time. We will notify registered users of material changes by email or in-Platform notification at least 30 days before the changes take effect (or shorter notice if required by law). Continued use after the effective date of the updated Terms constitutes acceptance.